Subscription Policy
Last updated: 11 August 2026
This Subscription Policy explains how subscriptions and email sign-ups are handled by Melbourne Rose.
Paid subscriptions
Melbourne Rose does not currently offer paid subscription products, recurring product subscriptions or automatic recurring billing services through melbourne-rose.com.
When you place a standard order with Melbourne Rose, you are making a one-time purchase unless otherwise clearly stated during checkout.
You will not be enrolled in a paid recurring subscription simply by placing an order with us.
If Melbourne Rose introduces paid subscription products or recurring services in the future, the applicable subscription terms, pricing, billing frequency, cancellation conditions and other relevant information will be clearly presented before a customer agrees to subscribe.
This Subscription Policy will also be updated where appropriate before such services are made available.
Email newsletter
Customers may voluntarily subscribe to the Melbourne Rose email newsletter.
Our newsletter and other marketing communications may include:
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New product arrivals
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Special offers
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Promotional discounts
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Sale events
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Product recommendations
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Store announcements
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Other Melbourne Rose news and updates
Email newsletter subscriptions are free and do not create any payment obligation.
Marketing consent
Where required, marketing communications will only be sent where you have provided consent or where sending the communication is otherwise permitted under applicable law.
Subscribing to our newsletter is separate from purchasing a product.
You are not required to subscribe to marketing communications in order to place an order with Melbourne Rose.
Unsubscribing
You can unsubscribe from marketing emails at any time.
You can do this by:
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Clicking the unsubscribe link included in one of our marketing emails; or
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Contacting us at info@melbourne-rose.com
Once you unsubscribe, it may take a short period for your preferences to be updated across our systems.
Unsubscribing from marketing emails will not prevent us from sending necessary transactional or service-related communications about:
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Your order
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Payment confirmation
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Shipping or tracking
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Returns or refunds
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Customer service enquiries
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Other important information relating to an existing purchase
Changes to this Subscription Policy
We may update this Subscription Policy from time to time to reflect changes to our services, marketing practices or applicable requirements.
Any updated version will be published on this page.
Contact us
If you have questions about subscriptions, newsletter preferences or marketing communications, please contact us at:
Melbourne Rose
Website: melbourne-rose.com
Email: info@melbourne-rose.com