We are pleased to offer FREE shipping across Australia.

Every order is carefully prepared before being sent on its way. Once your parcel has been shipped, you will receive a tracking number by email so you can follow your order from dispatch to delivery.

Orders are delivered with Australia Post, so you can easily keep track of your parcel while it is on the way to you.

No extra delivery costs at checkout. Just simple, reliable shipping included with your order.

We want you to order with complete confidence.

If something is not quite right, simply contact us within 30 days of placing your order and our customer care team will help you with the next steps.

Whether you have a question before making a return or need help during the process, you can always reach out to us.

We will do our best to keep everything clear, simple and stress free.

Because buying something new should feel exciting, not complicated.

Your security is important to us.

All payments at Melbourne Rose are securely processed, so you can shop knowing that your payment information is handled safely.

We accept major credit cards, Apple Pay, Google Pay and Shop Pay.

Simply choose the payment method that suits you best at checkout.

If you ever have a question about your order or payment, our customer care team is always here to help.